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Retailers across apparel, jewelry and grocery reported ecommerce earnings results ahead of the holiday season.

More retailers in Digital Commerce 360’s Top 1000 list of leading ecommerce retailers in North America reported ecommerce earnings results for the most recent fiscal quarter. And while ecommerce sales results vary widely, there is a clear trend: for most retailers digital commerce is still a highest priority. Here’s the ecommerce earnings summary you need to know from this quarter. Read more ecommerce earnings coverage here.

Parentheses indicate the merchant’s ranking in the Top 1000.

Amazon.com Inc. (No. 1)

Amazon recorded its highest operating income ever in its fiscal third quarter ended Sept. 30. Operating income nearly quadrupled year over year, growing 343%.

Read more about Amazon’s earnings here.

Bath & Body Works Inc. (No. 56)

Bath & Body Works reported net sales declined 2.6% to $1.6 billion in its fiscal third quarter ended Oct. 28. The retailer has a “strong profitable digital business,” CEO Gina Boswell told investors without sharing specific details. However, the retailer sees opportunity to expand its digital footprint by “moving from a largely transactional website and app, to more personalized, experiential, and integrated platforms,” she said. Conversion, including the use of BOPIS (buy online, pick up in store), grew 4% in Q3 over Q2, the retailer said.


Brilliant Earth LLC (No. 201)

Brilliant Earth reported net sales grew 2.5% to $114.2 million in the third quarter ended Sept. 30. Order volume increased 17%, the jewelry retailer said. So far, Brilliant Earth is seeing “strong momentum” at the start of the holiday season, CEO Beth Gerstein said.

The Gap Inc. (No. 20)

Gap reported net sales decreased 7% to $3.8 billion in its fiscal third quarter ended Oct. 28. Online sales declined 8% and made up 38% of total sales. Old Navy had the highest net sales of the retailer’s four brands, at $2.13 billion, down 1% year over year. Gap, Banana Republic, and Athleta sales declined 15%, 11%, and 18%, respectively.

Grove Collaborative (No. 281)

Grove Collaborative reported net revenue declined 20.6% to $61.8 million in the third quarter ended Sept. 30. Direct-to-consumer orders declined 26.2% to 917,000 in the quarter, though net revenue per order decreased. The decline was due to lower advertising spending, the retailer said. 

The Home Depot Inc. (No. 4)

Home Depot reported sales declined 3% to $37.7 billion in the third quarter ended Oct. 29. Online sales grew 5%, the retailer said without revealing more. Nearly half of online orders were fulfilled by stores, Home Depot said.


The retailer also noted it achieved record Halloween sales both in stores and online.

Macy’s Inc. (No. 17)

Macy’s reported net sales declined 7% to $5 billion in the third quarter ended Oct. 28. Digital sales and brick-and-mortar sales declined at the same rate. Macy’s online marketplace is growing, with GMV (gross merchandise volume) up 22% over Q2, the retailer said.

The average customer “continues to be under pressure and discerning and how they spend in discretionary categories we offer,” CEO Tony Spring told investors.

Sally Beauty Supply LLC (No. 522)

Sally Beauty reported net sales declined 4.3% to $921 million in its fiscal fourth quarter ended Sept. 30. Net sales declined 2.3% to $3.7 billion for the year. Ecommerce amounted to $87 million in Q4 sales, 9.4% of net sales. It also made up $348 million in annual sales. 


Target Corp. (No. 5)

Third-quarter sales declined 4.9% for the mass merchant, to $25 billion from $26.12 billion in its fiscal third quarter ended Oct. 28. Meanwhile, Target online sales decreased 6% year over year. Moreover, Target online sales declined 6.7% year over year for the first nine months.

Read more about Target’s earnings here.

TJX Cos. Inc. (No. 69)

TJX reported net sales grew 9% to $13.3 billion in its third quarter of fiscal 2024 ended Oct. 28. Comparable store sales grew 6%, driven by increases in traffic, the discount retailer said.

“Customer traffic was up across all divisions, our overall apparel sales remained very strong, and home sales were outstanding and accelerated sequentially versus the second quarter,” CEO Ernie Herrman said in a written statement.


Ecommerce remains a “very small percentage” of TJX’s total business, Herrman told investors. He said the retailer was pleased with ecommerce sales trends on its brands’ websites in the third quarter without revealing more. TJX shut down its ecommerce arm for HomeGoods in October.

Walmart Inc. (No. 2)

Walmart reported that U.S. online sales grew 24% for the fiscal 2024 third quarter ended Oct. 27. Global ecommerce sales grew 15% over the same period, while international ecommerce declined 3%.

U.S. comparable sales grew 4.9%, and total revenue grew 5.2% to $160.8 billion.

Read more on Walmart’s earnings here.


Williams-Sonoma Inc. (No. 22)

Williams-Sonoma reported net revenue declined to $1.8 billion in its fiscal third quarter ended Oct. 29. Comparable brand revenue declined 14.6%. The retailer didn’t share specific ecommerce figures, but it noted plans to improve the online experience for potential customers.

We see many opportunities for our business from developments from AI. And as early adopters of integrating AI, we look forward to leading the retail industry in this area, and we will focus on quality, authenticity, and responsiveness of this new technology,” CEO Laura Alber told investors. 

So what does it mean?

  • Retailers offering discounted prices, like Walmart and TJX, are still reporting growing sales and customer acquisition. That shows inflation and budgets remain top of mind for many consumers.
  • Retailers, especially those selling discretionary items, are counting on holiday purchases in Q4 after lackluster quarters.

Ecommerce earnings calendar

Here’s when to expect other ecommerce earnings this quarter:

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