The latest ecommerce earnings results are out from retailers in Digital Commerce 360’s Top 2000 Database. Gap’s net sales increased 3.0% year over year during its third quarter. The retailer cited success in its campaign with the music group Katseye. Elsewhere, La-Z-Boy sales grew 0.3% year over year as its Joybird brand’s delivered sales weighed down overall results.
Parentheses indicate the merchant’s ranking in the Top 2000, unless otherwise noted. The database ranks North America’s largest ecommerce retailers by their annual web sales.
This week’s ecommerce earnings takeaways
- Gap Inc. net sales were up 3.0% year over year, with Katseye, influencers and TikTok helping results.
- La-Z-Boy sales increased 0.3% year over year as Joybird’s delivered sales suffered.
Bath & Body Works Inc. (No. 67)
Q3 2025 net sales: Bath & Body Works Inc. said net sales declined 1.0% year over year to $1.6 billion in its fiscal third quarter ended Nov. 1. That decrease was felt in stores, as well as online, where digital sales fell over the same period.
“When adjusted for buy online, pick up in store, which is reported as store sales, digital net sales were down 1%, a sequential improvement from Q2 performance,” said Eva Boratto, chief financial officer at Bath & Body Works, during an earnings call with investors. “While we continue to make progress on our app and mobile web enhancements, there is substantial work ahead to develop a best-in-class experience.”
Digital improvements: Among the priorities in Bath & Body Works CEO Daniel Heaf’s current transformation plan, digital efforts factor in prominently. Under the company’s goal to “win the marketplace,” the retailer lists enhancing its digital and in-store experiences with an emphasis on discovery.
Though efforts are currently underway, Boratto said she did not expect to see them “impact the business in any meaningful way until the second half of” 2026.
Gap Inc. (No. 20)
Q3 2025 net sales: Gap Inc. recorded a net sales increase of 3.0% year over year to $3.9 billion in its fiscal third quarter ended Nov. 1. The company shared that online sales grew 2% over the same period, accounting for 40% of its total net sales.
“The strength of our third quarter and quarter-to-date performance positions us well for the holiday selling season and gives us the confidence to increase our full-year net sales outlook to the high end of our prior guidance range and raise our full-year operating margin outlook,” said Richard Dickson, president and CEO at Gap.
Gap’s online marketing: During Gap’s earnings call with investors, Dickson touted the retailer’s online marketing efforts through influencers and TikTok, where he said Gap’s work with the pop music group Katseye led to 8 billion impressions and 500 million views.
“We actually recently launched a cross-brand content creator and social media advocacy program last month, which you might have seen,” he stated. “We now also have a presence on TikTok as a shop and many more.”
Dickson said influencer content was “among the most common product discovery methods amongst Gen Z and millennials, which we’ve been performing incredibly well with.”
The Home Depot Inc. (No. 4)
Q3 2025 net sales: The Home Depot Inc. reported net sales grew 28.9% year over year to $41.4 billion in its fiscal third quarter ended Nov. 2. In the meantime, William Bastek, executive vice president of merchandising at Home Depot, shared that online sales were up 11% year over year.
Read more on Home Depot’s online sales here.
La-Z-Boy Incorporated (No. 293)
Q3 2025 sales: La-Z-Boy Incorporated reported that sales increased 0.3% year over year to $522.5 million in its fiscal Q3 ended Oct. 25. The furniture retailer shared that delivered sales for its online-native Joybird brand were down 10% year over year during the period to $35 million. That decrease offset growth in its retail and wholesale business.
La-Z-Boy’s Joybird moves: “Joybird operating loss increased versus the prior year, primarily due to deleverage on lower Joybird delivered sales,” said Taylor Luebke, senior vice president and chief financial officer at La-Z-Boy, during its earnings call.
Despite challenges, La-Z-Boy is pushing ahead to expand Joybird’s physical presence. Melinda Whittington, the president, CEO and board chair at La-Z-Boy, said the company opened its 15th Joybird store, selecting Columbus, Ohio, for the location.
“We remain on track to open three to four new Joybird stores this fiscal year, and are pleased with the ramp-up and performance of our Joybird retail stores,” she stated.
Lowe’s Companies Inc. (No. 11)
Q3 2025 total sales: Lowe’s Companies Inc. shared that net sales grew 3.2% year over year to $20.81 billion in its fiscal Q3 ended Oct. 31. Lowe’s online sales grew 11.4% over the same period, which Lowe’s attributed to rising web traffic and “continued strong conversion.”
Read more on Lowe’s online sales here.
Target Corporation (No. 5)
Q3 2025 net sales: Target Corporation net sales fell 1.5% year over year to $25.3 billion in its fiscal third quarter ended Nov. 1. Despite Target’s ongoing struggles, online sales for the retailer still managed to increase 2.4% year over year during the quarter.
Read more on Target’s online sales here.
The TJX Companies Inc. (No. 98)
Q3 2026 net sales: The TJX Companies recorded a net sales increase 7.5% year over year to $15.1 billion in its fiscal third quarter ended Nov. 1. The company saw sales growth across its brands, including Marmaxx and HomeGoods during the quarter as it prepared for holiday shoppers.
“With our compelling values and ever-changing, fresh assortments of good, better, and best brands, we are convinced that our stores and ecommerce sites are strongly positioned as gifting destinations for value-conscious shoppers this holiday season,” said Ernie Herrman, CEO and president at TJX.
TJX’s use of AI: Asked during TJX’s earnings call about how the retailer is using artificial intelligence, Herrman said TJX was “pretty aggressively evaluating and testing and deploying AI really across our business.” He noted key use cases, including “fraud detection and security,” analytics for in-store use and human resources processes among the areas of focus.
Walmart Inc. (No. 2)
Q3 2026 total revenue: Walmart Inc.’s total revenue grew 5.8% year over year to $179.5 billion in its fiscal third quarter ended Oct. 31. During its Q3, Walmart online sales increased 27% year over year, marking 14 straight quarters of at least 10% growth.
Read more on Walmart’s ecommerce earnings here.
Other recent ecommerce earnings results
Alibaba Group Holding Limited
Q1 2026 revenue: Alibaba Group Holding Limited said revenue grew 1.8% year over year to $34.6 billion in its fiscal first quarter. CEO Eddie Wu said Alibaba’s strategy remains fixed on “consumption and AI + Cloud.” He asserted that these are the company’s two pillars for long-term growth.
Read more on Alibaba’s ecommerce earnings here.
Amazon.com Inc. (No. 1)
Q3 2025 net sales: Amazon.com Inc.’s net sales rose 13% year over year to $180.2 billion in its fiscal third quarter ended Sept. 30. North America segment sales grew 11% to $106.3 billion, while AWS climbed 20% to $33 billion. Excluding foreign exchange effects, total net sales increased 12% year over year.
Read more on Amazon’s sales here.
JD.com Inc. (No. 1 in the Asia Database)
Q3 2025 net revenue: JD.com Inc. reported that net revenue increased 14.9% year over year to $142.0 billion (299.1 yuan) in its fiscal third quarter ended Sept. 30. The company’s leadership highlighted success in its retail business and food delivery.
“Our quarterly active customer number was up over 40% year on year in Q3, sustaining the momentum built in the previous quarters, thanks to both organic growth of JD Retail as well as contributions from our new businesses such as JD Food Delivery and Jingxi,” said Sandy Ran Xu, CEO and executive director at JD.com, during its Q3 earnings call.
In addition, she shared that the company had upgraded its retail technology infrastructure, including its platform for ecommerce-enabled livestreaming and short video production. The platform, JoyStreamer, “has served over 40,000 brands so far with significantly lower cost and better sales performance compared to real human livestreaming costs,” Xu said.
Food delivery growth at JD.com: Xu cited “strong synergies” between JD.com’s retail business and food delivery, calling the latter an area where the company would continue to invest.
“Going forward, we will focus on further growing the food delivery business scale, [unit economics] optimization and unlocking stronger synergies with retail, logistics and other businesses across our ecosystem,” she stated.
The Walt Disney Company (No. 88)
Q4 2025 total revenues: The Walt Disney Company’s total revenues remained flat year over year at $22.5 billion in its fiscal fourth quarter ended Sept. 27. Nevertheless, revenue for Disney’s full fiscal year 2025 was up 3.4% from a year earlier.
Flat growth for the quarter was weighed down by Disney’s entertainment business, where revenue fell 5.7% from the same period a year ago.
Commerce opportunities: During the quarterly earnings call with investors, Bob Iger, the CEO and director at Disney, twice cited commerce as an area for potential growth on the company’s streaming platforms. Iger mentioned this in the context of sports with the ESPN app, as well as Disney+, where he sees other parts of Disney’s business benefiting as a result.
“There’s clearly an opportunity for commerce,” he stated. “There’s an opportunity to use it as an engagement engine for people who want to go to our theme parks, want to stay at our hotels or want to enjoy our cruises, our cruise ships.”
Ecommerce earnings calendar
Here’s when other ecommerce earnings are scheduled to report this quarter:
- Best Buy: Nov. 25
- Abercrombie & Fitch: Nov. 25
- Alibaba Group Holding: Nov. 25
- Burlington Stores: Nov. 25
- Dick’s Sporting Goods: Nov. 25
- Kohl’s: Nov. 25
- Dell Technologies: Nov. 25
- Guess?: Nov 25
- Urban Outfitters: Nov. 25
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