Each year, software companies help online retailers enhance their websites, marketing, fulfillment operations and more — and the vendors leading the charge help merchants not just grow their sales but improve their technology stacks.
Now, results are in showing who those leading vendors are in 2025, going into 2026. The 2026 edition of the Leading Vendors to the Top 1000 Retailers Report contains Digital Commerce 360’s latest research indicating how retailers plan to maximize their budgets — and which software and technology companies they’re working with to do so. The Top 1000 refers to Digital Commerce 360’s database ranking North America’s largest online retailers by their annual ecommerce sales and more.
Among the leading capabilities that retailers sought from vendors were agentic artificial intelligence (AI) — which can factor into other categories — as well as technology to improve ecommerce sites and platforms, manage online marketplaces, better personalize email and digital marketing (especially through retail media networks) and optimize fulfillment processes.
Digital Commerce 360 compiled insights from its conversations with online retailers and the tech companies supporting them. Additionally, it highlighted consumer insights about the AI tools they want to use, expect to see and could go without.
Ranking 2026’s leading vendors to the Top 1000
The 2025 edition of the report includes vendor rankings in 24 different categories. Featured among them are:
- Affiliate Marketing
- Content Delivery Networks
- Content Management Systems
- Customer Relationship Management
- Ecommerce Platform
- Fulfillment Services
- Order Management
- Payment Processing
- Shipping Carrier
- Social Media Marketing
- Web Hosting/Cloud Service
The full report breaks down each of these categories and more, citing the most widely used vendors by North America’s most successful online retailers. It also includes analysis and perspectives from Walmart, SharkNinja, Hibbett, Liquid I.V. and several other retailers on technology choices they each make. Additionally, it features commentary from software providers on some of the micro and macro changes in their technology categories.
To see it all, along with charts and insights, download the 2026 Leading Vendors to the Top 1000 Retailers Report.
Click here for some insights from last year’s report.
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