The latest ecommerce earnings results are out from retailers in Digital Commerce 360’s Top 1000 Database. Nordstrom shared that net sales were up 4.6% in its most recent quarter, with digital sales outpacing in-store sales. Meanwhile, Kohl’s struggled with an 8.8% year-over-year drop in net sales. Read more ecommerce earnings coverage here.

Parentheses indicate the merchant’s ranking in the Top 1000, unless otherwise stated. The database ranks North America’s largest ecommerce retailers by their annual web sales.

This week’s ecommerce earnings takeaways

• Nordstrom, Inc.’s net sales grew 4.6% year over year, with digital sales up 6%.
• Kohl’s saw next sales fall 8.8% year over year as the company announced a CEO transition for January.

Best Buy Co., Inc. (No. 8)

Q3 2025: Best Buy Co., Inc. said net sales decreased 2.9% year over year to $9.4 billion in its fiscal third quarter ended Nov. 2. The consumer electronics retailer also noted that online sales fell 1% over the same period.

Read more on Best Buy’s ecommerce earnings here.

Dick’s Sporting Goods, Inc. (No. 31)

Q3 2024: Dick’s Sporting Goods, Inc. reported a net sales increase of 0.5% year over year to $3.1 billion during its fiscal third quarter ended Nov. 2. Lauren Hobart, the president and CEO at Dick’s Sporting Goods, touted the company’s success with its GameChanger app, which is marketed to coaches for scorekeeping and streaming at games. Hobart said Dick’s is currently forecasting $100 million in revenue from GameChanger for the year, calling it a “highly profitable software-as-a-subscription model.”

“This past quarter, for GameChanger, we had 5.5 million unique active users, which was a 21% increase over last year, and they’re averaging approximately 2 million active users in the app every single day,” Hobart said during the company’s earnings call.

Kohl’s Corporation (No. 23)

Q3 2024: Kohl’s Corporation recorded a 8.8% fall year over year for net sales of $3.5 billion in its fiscal third quarter ended Nov. 2. Jill Timm, chief financial officer at Kohl’s, said digital sales outperformed in-store sales during the quarter, though both remained lower than in the quarter a year prior.

“Our third quarter results did not meet our expectations as sales remained soft in our apparel and footwear businesses,” said Tom Kingsbury, chief executive officer at Kohl’s. “Although we had a strong collective performance across our key growth areas, including Sephora, home decor, gifting, and impulse, and also benefited from the opening of Babies ‘R’ Us shops in 200 of our stores, these were unable to offset the declines in our core business.”

Kohl’s announced on Nov. 25, the day before it reported earnings, that Kingsbury would retire, effective Jan. 15, 2025. He will be replaced by industry veteran Ashley Buchanan.

Nordstrom, Inc. (No. 22)

Q3 2024: Nordstrom, Inc. reported net sales increased 4.6% year over year to $3.3 billion in its fiscal third quarter ended Nov. 2. In addition, the retailer noted in its earnings call that digital sales growth outpaced overall sales growth by more than a percentage point.

“We’re particularly encouraged that our online business sustained its momentum, with digital sales growth of over 6%,” said Erik Nordstrom, chief executive officer of Nordstrom, Inc. “Customers responded to newness in our selection of the brands that matter most to them, driving positive total company net sales growth for the fourth consecutive quarter.”

Nordstrom shared that online successes were particularly visible at Nordstrom Rack, which launched the option for buy online, pick up in store (BOPIS) at more than 100 locations during the most recent quarter.

“Rack digital sales growth in the third quarter was driven by an expanded online merchandise offering, as well as focused efforts to maintain high in-stock rates in our fastest selling items,” Nordstrom stated.

Other recent ecommerce earnings results

Alibaba Group Holding Limited

Q2 2025: Alibaba reported revenue of $33.7 billion. That’s a 5% year-over-year increase, and a net income of $6.32 billion.

“Alibaba’s international digital commerce revenue growth remained robust, while cloud revenue, excluding our consolidated subsidiaries, grew steadily, supported by an increasing contribution from AI products,” CEO Eddie Wu shared with analysts. “We’ve enhanced operational efficiency, strengthened monetization capabilities, and improved the performance of our loss-making businesses across segments.”

Alibaba owns the world’s two largest online marketplaces by gross merchandise value (GMV), Taobao and Tmall. Taobao ranks No. 1 in the Global Online Marketplaces Database, Digital Commerce 360’s ranking of the largest such marketplaces by GMV. Tmall ranks No. 2. Both platforms operate in China and primarily serve the Chinese market. Among Alibaba’s other marketplaces is the global B2B marketplace Alibaba.com.

Read more on Alibaba’s ecommerce earnings here.

Amazon.com, Inc. (No. 1)

Q3 2024: Amazon.com, Inc. reported an 11% increase in net sales, reaching $158.9 billion for its fiscal third quarter ended Sept. 30. That’s up from $143.1 billion in Q3 2023. Operating income grew year over year to $17.4 billion from $11.2 billion. Meanwhile, net income increased to $15.3 billion, compared to $9.9 billion in Q3 2023.

During the Q3 earnings call, CEO Andy Jassy said Amazon’s Stores business saw a 9% year-over-year sales increase in North America. Sales were also up 12% internationally.

“At a time when consumers are being careful about how much they spend, we’re continuing to lower prices and ship even more quickly, and we can see this resonating with customers as our unit growth continues to be strong and outpace even our revenue growth,” Jassy said.

On the technology front, Amazon introduced AI-driven features to help improve both customer and seller experiences. This included the expansion of Rufus, its generative AI shopping assistant, to international markets such as Canada and the U.K. The company also launched AI Shopping Guides to simplify product research by merging category insights with its catalog. For sellers, it unveiled Project Amelia, offering tailored business insights to boost productivity.

Ahead of the holiday season, Amazon plans to hire 250,000 U.S. employees. CEO Andy Jassy highlighted major upcoming initiatives. Those included “tens of millions of deals,” an NFL Black Friday game, and more than 100 new cloud and AI features.

Read more on Amazon’s ecommerce earnings here.

The Gap, Inc. (No. 11)

Q3 2024: The Gap, Inc. said net sales increased 1.6% year over year to $3.8 billion in its fiscal third quarter ended Nov. 2. The retailer raised its full-year outlook, noting that online sales were up 7% from a year earlier, making up 40% of its total net sales.

“Holiday is off to a strong start and we remain focused on executing with excellence in the fourth quarter,” said Richard Dickson, president and CEO at The Gap. “Our performance year-to-date gives us the confidence to raise our full-year outlook for sales, gross margin and operating income growth.”

The Home Depot, Inc. (No. 4)

Q3 2024: The Home Depot Inc. reported $40.22 billion in net sales for its fiscal third quarter ended Oct. 27, 2024. That’s up 6.6% from $37.71 billion during the same period in 2023. However, sales declined from $43.2 billion in the previous quarter.

The home improvement retailer saw online sales grow 4% year over year, with nearly half of all online orders fulfilled through stores, said Billy Bastek, executive vice president of merchandising, during the company’s earnings call.

The Home Depot Inc. ranks No. 4 in the Top 1000 Database, Digital Commerce 360’s ranking of the largest online retailers in North America. It’s also the top-ranked retailer in the Top 1000’s Hardware & Home Improvement category. Digital Commerce 360 projects that Home Depot’s web sales in 2024 will reach $23.6 billion. That would be 4.5% growth over its 2023 online sales.

Read more on Home Depot’s ecommerce earnings here.

Lowe’s Companies, Inc. (No. 11)

Q3 2024: Lowe’s Companies, Inc. reported a 1.3% decrease in net sales year over year to $20.2 billion for its fiscal third quarter ended Nov. 1.

Still, Lowe’s the home improvement retailer achieved 6% year-over-year sales growth online. Read more on Lowe’s ecommerce earnings here.

Macy’s, Inc. (No. 16)

Q3 2024: Macy’s, Inc. released preliminary results for its fiscal third quarter on Nov. 25, sharing that net sales decreased 2.4% year over year to $4.7 billion. However, the company is delaying the release of its final results for the quarter while an independent investigation takes place into what the company characterized as a former employee’s failure to report as much as $154 million in expenses. In an announcement, Macy’s shared the following:

As a result of the independent investigation and forensic analysis, the company identified that a single employee with responsibility for small package delivery expense accounting intentionally made erroneous accounting accrual entries to hide approximately $132 to $154 million of cumulative delivery expenses from the fourth quarter of 2021 through fiscal quarter ended November 2, 2024. During this same time period, the company recognized approximately $4.36 billion of delivery expenses.

Target Corporation (No. 5)

Q3 2024: Target Corporation recorded a 0.9% increase in total sales year over year, reaching $25.2 billion in its fiscal third quarter ended Nov. 2.

Meanwhile, online sales were up 10.8% year over year as driven same-day delivery grew nearly 20%. Read more on Target’s ecommerce earnings here.

Williams-Sonoma, Inc. (No. 19)

Q3 2024: Williams-Sonoma, Inc. announced that net revenue fell 2.9% to $1.8 billion in its third quarter ended Oct. 27. Nevertheless, the company raised its full-year guidance, sounding optimistic for its holiday and fourth-quarter prospects.

“The fourth quarter is the time of year when we shine. And, therefore, we are raising our full-year guidance,” said Laura Alber, president and chief executive officer, at Williams Sonoma. “We now expect full-year revenues to come in at a range of down 3% to down 1.5%, and we are raising our guidance on operating margin 40 bps to be in the range of 17.8% to 18.2%.”

In Williams-Sonoma’s earnings call, Alber touted the launch of new online tools that the retailer is using to engage customers.

“The new tools that we have launched assist our customers with developing design plans for any size or style of home,” she stated. “In October, we also launched our Shop by Style and design boards in Pottery Barn, allowing customers to create and share and mood boards online.”

Walmart Inc. (No. 2)

Q3 2024: Walmart Inc. said its consolidated revenue grew 5.5% to $169.6 billion in its third fiscal quarter ended Oct. 31.

The Bentonville Arkansas-based retailer’s global ecommerce sales were up 27% globally for the same period. Read more on Walmart’s ecommerce earnings here.

Ecommerce earnings calendar

Here’s when other ecommerce earnings are scheduled to report this quarter:

• Dollar Tree Inc.: Dec. 4

Do you rank in our databases? 

Submit your data and we’ll see where you fit in our next ranking update.

Sign up

Stay on top of the latest developments in the ecommerce industry. Sign up for a complimentary subscription to Digital Commerce 360 Retail News. Follow us on LinkedIn, Twitter and Facebook. Be the first to know when Digital Commerce 360 publishes news content.