Ecommerce earnings recap: Chewy, GameStop and more

The latest ecommerce earnings results are out from retailers in Digital Commerce 360’s Top 2000 Database. Chewy credited success in its Autoship business for net sales growth of 14.9% year over year in its fourth quarter. Meanwhile, GameStop saw sales fall 28.5% in its most recent quarter as the company turned to Bitcoin for help.

Parentheses indicate the merchant’s ranking in the Top 2000, unless otherwise stated. The database ranks North America’s largest ecommerce retailers by their annual web sales.

This week’s ecommerce earnings takeaways

Chewy’s Autoship sales accounted for 80.6% of its Q4 net sales, which were up 14.9% year over year.
GameStop’s net sales declined 28.5% year over year in its fiscal Q4, and the retailer announced plans to hold Bitcoin as a treasury reserve asset.

Chewy, Inc. (No. 10)

Q4 2024: Chewy, Inc. announced that net sales grew 14.9% year over year to $3.2 billion in its fiscal Q4 ended Feb. 2.

“Our performance was underpinned by strong active customer growth and compelling Autoship customer loyalty,” said Sumit Singh, chief executive officer at Chewy. “As we embark on 2025, the momentum in the business has remained strong and we remain committed to executing Chewy’s strategic priorities as we continue to drive innovation across the pet category.”

During Chewy’s earnings call, Singh noted that the online retailer’s “Autoship program represented 80.6% of Q4 net sales.” In Q4 alone, Autoships were up 21.2% year over year to $2.6 billion. For the full fiscal year, they increased 10.6% from the previous year to $9.4 billion. As they did, net sales for the full year also improved 6.4% year over year to $11.9 billion.

Dollar Tree, Inc. (No. 171)

Q4 2024: Dollar Tree, Inc. recorded a net sales increase of 0.7% year over year to $5.0 billion in its fiscal fourth quarter ended Feb. 1. The company also detailed its plans to sell Family Dollar to private equity firms Brigade Capital Management and Macellum Capital Management in a deal valued at $1 billion.

“We finished 2024 on a high note with strong execution at Dollar Tree as growing customer acceptance of our expanded assortment drove sales momentum,” said Mike Creedon, CEO at Dollar Tree. “With the sale of Family Dollar set to close later this year, we will be able to fully dedicate ourselves to Dollar Tree’s long-term growth, profitability, and returns on capital.”

GameStop, Inc. (No. 35)

Q4 2024: GameStop, Inc. reported net sales decreased 28.5% year over year to $1.3 billion in its fiscal fourth quarter ended Feb. 1. Net sales were also down 27.5% for GameStop’s full fiscal year to $3.8 billion.

The company did not hold an earnings call for the period but announced in a separate release that its board “unanimously approved an update to its investment policy to add Bitcoin as a treasury reserve asset.”

Petco Health and Wellness Company, Inc. (No. 81)

Q4 2024: Petco Health and Wellness Company, Inc. recorded a 7.3% decrease in net revenue year over year to $1.6 billion in its fiscal Q4 ended Feb. 1. Net revenue also fell 2.2% from a year ago to $6.1 billion for Petco’s full fiscal year.

“While there is more work ahead, I am confident our new leadership team is well-positioned to build on this early momentum, deliver double-digit adjusted EBITDA improvement in 2025 and set the business up for sustainable profitable growth,” said Joel Anderson, CEO at Petco.

Speaking during Petco’s quarterly earnings call, Anderson addressed issues in ecommerce where he expects the retailer to make adjustments. He noted that Petco has “identified opportunities to reduce the cost per order in the number of split shipments, increasing overall shipping efficiencies, and delivering speed.”

“Taken together, these actions are not only improving profitability, but they are delivering exceptional customer service,” he stated.

In addition, those plans include “reducing click-to-delivery time” for Petco’s ecommerce customers “and increasing visibility into order tracking for omnichannel customers.”

Other recent ecommerce earnings results

Academy Sports + Outdoors, Inc. (No. 146)

Q4 2024: Academy Sports + Outdoors, Inc. said sales fell 6.6% year over year during its fiscal Q4 ended Feb. 1, to $1.7 billion. The retailer anticipates a return to topline sales growth in its 2025 fiscal year, said Steve Lawrence, the CEO at Academy. Part of its efforts will be focused on selling products from Nike’s Jordan brand, beginning in April, both online and in 145 physical stores.

“This year, we are introducing an exciting slate of new brands, including the launch of the Jordan brand with a focus on sport, with shops in men’s, women’s and kids,” Lawrence stated. “We’re also bolstering our targeted marketing capabilities, and rolling out new technology across our stores, all designed to elevate our ability to serve our core customers.”

Alibaba Group Holding Limited

Q3 2025: Alibaba Group Holding Limited recorded a year-over-year revenue increase of 7.6% to $38.4 billion in its fiscal third quarter. Revenue at Alibaba’s international B2B ecommerce segment, Alibaba International Digital Commerce Group (AIDC), was up 32% over the same period.

Amazon.com, Inc. (No. 1)

Q4 2024: Amazon, Inc. reported Q4 sales increased 10.5% year over year to reach $187.8 billion in its fiscal fourth quarter that ended Dec. 31. Of those sales, $115.6 billion came from North America.

FedEx Corp.

Q3 2025: FedEx Corp. recorded a revenue increase of 2.3% year over year to $22.2 billion in its fiscal third quarter ended Feb. 28. The carrier also lowered its revenue forecast for the full fiscal year to “slightly down year over year” its previous forecast of “approximately flat.”

“Our team continues to make strong progress on reducing our cost to serve and improving our operational performance — specifically at Federal Express — supporting operating income and earnings growth,” said John Dietrich, executive vice president and chief financial officer at FedEx Corp. “Our revised earnings outlook reflects continued weakness and uncertainty in the U.S. industrial economy, which is constraining demand for our business-to-business services. Despite this uncertainty, I’m confident we are well positioned to execute on our transformation initiatives and create stockholder value.”

Five Below, Inc. (No. 519)

Q4 2024: Five Below, Inc. said net sales grew 4.0% year over year to $1.39 billion in its fiscal fourth quarter ended Feb. 1. Net sales for the full fiscal year were up 8.9% to $3.9 billion.

Winnie Park, the CEO at Five Below, introduced the retailer’s new chief marketing officer, Jacob Hawkins, on its earnings call, stating that its digital channels are becoming a bigger part of its strategy.

“Customers are increasingly starting their shopping journeys online,” Park said. “They’re discovering what is hot and new on social media, and we need to meet our customers where they are.”

The Home Depot, Inc. (No. 4)

Q4 2024: The Home Depot, Inc. said net sales grew 14.1% year over year in its fiscal Q4 ended Feb. 2, to reach $39.7 billion. That’s up 6.6% from $37.71 billion during the same period in 2023. However, sales declined from $43.2 billion in the previous quarter. Full-year 2024 results, which the Hardware & Home Improvement retailer also reported, were up 4.5% year over year to $159.5 billion.

Nike, Inc. (No. 13)

Q3 2025: Nike, Inc. reported a 9.3% decrease in revenue year over year to $11.3 billion in its fiscal third quarter ended Feb. 28. Revenue from Nike Direct and wholesale were both down as Elliott Hill, president and CEO, expressed confidence that the company is “on the right path” with his “Win Now” strategy to fix its business trajectory.

Signet Jewelers Limited (No. 57)

Q4 2025: Signet Jewelers Limited reported sales decreased 5.8% year over year to $2.4 billion in its fiscal fourth quarter ended Feb. 1. In addition, the company attributed its drop in operating income (to $152.6 million from $416.3 million) in Q4 of its 2024 fiscal year to non-cash impairment charges of $200.7 million, chiefly related to its digital brands.

Digital sales growth remains one area where Signet hopes to improve results in its 2026 fiscal year.

On Signet’s earnings call, J.K. Symancyk, its CEO, noted that “probably one thing that we could delineate a little bit better is it also opens the door for expanded digital commerce for us.”

“That everyday purchase and the growth that’s happening there, much of it is happening online,” he stated.

Shoe Carnival, Inc. (No. 574)

Q4 2024: Shoe Carnival, Inc. recorded a net sales decline of 6.1% year over year to $262.9 million in its fiscal fourth quarter ended Feb. 1. Still, the sales for its full fiscal year remained up 2.3% year over year to $1.2 billion.

“We achieved the very top end of our annual profit guidance and drove solid sales growth despite a challenging economic landscape,” said Mark Worden, president and chief executive officer at Shoe Carnival. “Shoe Station expanded at a pace that made it the fastest growing retailer in our industry once again. We rapidly captured full synergies from our Rogan’s acquisition and grew our sales during key event periods throughout the year.”

Worden cited the retailer’s digital efforts during its earnings call as one of its strengths, enabling it to become more efficient.

“Our digital-first marketing approach continued to drive highly profitable growth and efficiencies, particularly during event periods, where we achieved sales growth during both the Thanksgiving and Christmas holiday periods, similar to growth achieved earlier in the year during back-to-school and spring events,” he stated.

Target Corporation (No. 5)

Q4 2024: Target Corporation reported a 3.1% decline in net sales year over year. That’s down to $30.9 billion in its fiscal fourth quarter ended Feb. 1. That retailer’s digital comparable sales grew 8.7% in its Q4 as comparable sales overall rose 1.5% from a year prior. For the full year, net sales decreased 0.1%.

“Results were led by strong performance in Beauty, Apparel, Entertainment, Sporting Goods and Toys,” said Brian Cornell, chair and chief executive officer at Target, in an earnings release. “As we look ahead, our continued investments in digital capabilities, stores and supply chain — combined with a focus on newness, value, speed and reliability — will further differentiate our one-of-a-kind physical and digital shopping experience.”

Walmart, Inc. (No. 2)

Q4 2025: Walmart, Inc.’s revenue grew 4.1% year over year to $180.6 billion in its fiscal Q4 ended Jan. 31. That’s a 4.1% increase over the same period in its fiscal 2024. During the period, online sales accounted for 18% of total sales for the Mass Merchant.

Ecommerce earnings calendar

Here’s when other ecommerce earnings are scheduled to report this quarter:

Guess: April 3
Lovesac: April 10
Tesco: April 10

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Ecommerce earnings recap: What you missed from Chewy, GameStop and more