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The retailer's CEO cited buy online, pick up in store (BOPIS) as an area of growth as net sales increased by 0.2% year over year in Q1.

Petco reported growth in both net and comparable sales in its fiscal Q1, citing success in its omnichannel business. 

Net sales increased 0.2% to $1.5 billion in the quarter ended May 2, 2026. Comparable sales increased 0.7% over the same period. 

“Our strong first-quarter results — which marked a return to positive comparable sales growth — demonstrate that our operational and economic improvements are materializing,” chief financial officer Sabrina Simmons said in a written statement. 

Petco ranks No. 72 in the Top 2000 Database. The database ranks North America’s largest online retailers by their annual ecommerce sales.

Petco’s Q1 omnichannel investment

The pet retailer specifically credited growth in the quarter to the success of its omnichannel strategy, a piece of a four-prong strategy leadership discussed in Q4 of 2025.

“We call it integrated omnichannel because a significant portion of customer transactions leverage a combination of our digital capabilities and our stores,” Petco CEO Joel Anderson noted at the time.

In Q1, Petco grew digital traffic to its website and app by improving “retail fundamentals,” Anderson said, including removing friction from the checkout process.

“Looking ahead, we see ongoing opportunities to increase site speed and optimize shipping windows for our customers,” Anderson added.

Buy online, pick up in store (BOPIS) sales were up “strongly,” he said without sharing specific data.

“This is our differentiation in action,” Anderson assessed. “Building loyalty through ecommerce, but physically bringing the customer into stores to experience our services. Community and the cross-selling opportunities our partners provide.”

Petco relaunches loyalty program

The retailer also shared plans to relaunch its loyalty program, Petco Perks, in Q2 after a pilot program in Q1. Petco previously announced the plan in March, and Anderson called loyalty one of the “biggest opportunities” for Petco.

“The program will be heavily focused on personalized offers based on factors like shopping frequency, customer lifetime value, a strategy that successfully drove higher sales and stickiness during our pilot,” Anderson said.

Impact of tariffs and fuel prices

Petco joined many other prominent retailers in commenting on the impact of rising oil prices and changing tariff policies on its business.

In May, Petco received a refund on part of the tariffs it had paid so far. In Q1, the refund offset the impact of tariffs and higher fuel costs, Simmons said. However, the retailer is assuming that there will be no further refunds, and fuel will stay at its current price for the remainder of the year. 

Based on those assumptions, Petco reiterated its outlook for the rest of the fiscal year, expecting net sales to stay flat or increase up to 1.5% in 2026. Thanks to increasing sales in Q1, Petco will be able to absorb the impact of higher fuel costs without raising prices for customers, Simmons said.

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