Sales during the Singles Day festival surpassed 2019’s $38 billion official tally after Alibaba added several days and additional services to the count for the first time.

(Bloomberg)—Alibaba Group Holding Ltd. posted sales of $75 billion during the world’s largest shopping binge, wrapping up an annual frenzy of Chinese consumption that this year was overshadowed by escalating regulatory scrutiny over the country’s giant internet sector.

Sales during the Singles Day festival totaled 498.2 billion yuan at the end of Nov. 11, easily surpassing 2019’s $38 billion official tally after Alibaba added several days and additional services to the count for the first time. Unlike past years, Alibaba didn’t provide detailed breakdowns about what got sold apart from tidbits like the fact its Tmall platform logged 583,000 orders in one second at its peak.

Investors watched Alibaba’s bargains bonanza for signs that Chinese consumers were raring to fire up the country’s post-pandemic recovery. But the headline numbers took a backseat to concerns that regulators are seeking to curtail the growing influence of Alibaba and other Chinese internet leaders. Shares of Alibaba, the largest of the country’s tech firms, plunged 9.8% in Hong Kong Wednesday, taking losses to more than $115 billion since Beijing this week unveiled new antitrust regulations governing the sector’s dominant players.

Singles Day debuted in 2009 and has grown over a decade into a nationwide marathon of frantic bargain-hunting that dwarfs sales events like Black Friday and Cyber Monday in both intensity and size. 2020’s edition features a record number of brand names from Apple to Nike betting thatafter months of COVID-enforced abstention — China’s 400 million-strong middle class is ready to spend on everything from Hainan beach-side vacations to takeaway coupons and electronics.


Alibaba has been benefiting after the pandemic forced Chinese consumerswho already buy about 30% of the nation’s retail purchases onlineto accelerate their shift to e-commerce. Homebound consumers turned grocery delivery into the industry’s hottest arena, anchoring an unprecedented surge in online activity during the nationwide lockdown. Domestic travel is accelerating, propping up Alibaba businesses such as Fliggy, while a raft of new smartphones launched during the quarter is expected to tap pent-up demand for electronics.

“We are seeing Chinese customers releasing the strong consumption demand during the event,” Liu Bo, general manager of Tmall marketing and operations. Core consumers, the country’s middle class, have demonstrated a solid appetite for shopping as a way to compensate for not being able to travel overseas, he added.

The strong start to this year’s sales fiestaalso known as “Double 11”may bode well for China’s economy, providing further evidence that consumer spending, so far a laggard in the recovery, is strengthening.

“Double 11 has historically served as a very accurate indicator for what’s happening in the following year for retailers, brands as well as consumers,” said Jonathan Cheng, head of China retail at Bain & Co. “For this year, with COVID, it’ll become more important. And if you look at China, which is the first one to be coming out of COVID, it’s gonna be an indicator for other countries as well.”


The brainchild of co-founder Jack Ma and CEO Daniel Zhang, Single’s Day was intended to be an antidote to the sentimentality of Valentine’s Day. It takes its name from the way the day is written numerically as 11/11, which resembles “bare branches,” a local expression for the unattached. Along the way, the company created the world’s largest shopping festival that has helped to propel Alibaba into a Goliath.

It’s also become an annual showcase for Alibaba’s cloud services as well as affiliate Ant Group Co.’s Alipay mobile wallet. A record event would be another feather in the cap for Ant, which could do with a win after tightening regulatory scrutiny that torpedoed its initial public offering last week.

Livestream gala

In a nod to the pandemic, Alibaba scaled back on live events this year and is instead relying on increased online promotions such as celebrity livestreams to draw hundreds of millions of shoppers to its ecommerce platforms. Pop star Katy Perry performed at an online event Tuesday, four years after she pulled out from Alibaba’s annual live extravaganza to mark the shopping festival. Alongside the usual 24-hour sales period on Wednesday, 2020’s event featured an additional window for consumers to make purchases from Nov. 1-3.

Shoppers can purchase heavily discounted goods like cosmetics, clothing and groceries from its Taobao and Tmall platforms and have them shipped via the company’s Cainiao logistics service, and book flights to domestic tourist hotspots on the Fliggy travel website. Kaolapurchased from NetEase Inc. last yearis participating for the first time, offering goods from 89 countries to consumers.

Foreign consumer brands have long relied on Alibaba to gain access to the Chinese middle class. That’s especially true this year, given how most economies elsewhere are grappling with a resurgence in the pandemic. During the first 111 minutes of sales on Nov. 1, Nike Inc. and Apple Inc. were among 100 brands that reported 100 million yuan ($15 million) in transactions. And Estee Lauder’s flagship store on Alibaba’s Tmall platform was the first to surpass 1 billion yuan in sales, the e-commerce company said. International hotel groups Marriott International Inc. and Accor SA also passed the 1 billion yuan transaction mark for the first time.

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Sales discounts

Expectations are high for Alibaba. Revenue in the September quarter grew at the slowest on record for the period, with customers putting off purchases on its Taobao and Tmall platforms in anticipation of deep bargains ahead. “The performance of Singles Day might be a more important benchmark to look at, rather than the third quarter result,” said Steven Zhu, an analyst with Pacific Epoch.


As with previous years, Alibaba and its e-commerce rivals rolled out ever-larger promotions to entice consumers. Over the entire Single’s Day event, merchants could end up forking over a record 30 billion yuan in discounts and subsidies to goose sales across Tmall and Taobao alone, CLSA Ltd. analysts led by Elinor Leung estimated.

Those discounts may be the key to enticing consumers, which have only just started to loosen their purse-strings, to keep spending. China’s retail sales climbed 3.3% in September from a year ago and growth may have accelerated to 5% in October, as travel and other consumption picked up during the golden week holiday at the start of the month.

But overall retail sales are still down for the year — shrinking about 7% in the first nine months from the same period in 2019 — and it remains to be seen if strong spending during national holidays and one-off shopping events like Singles Day will translate into a sustained recovery. Private consumption accounted for no more than 0.5 percentage point of GDP growth in the third quarter and a full recovery in consumer confidence may only come in 2021, according to Australia & New Zealand Banking Group economist Xing Zhaopeng.

“Singles Day should see spending higher than a year ago but keep in mind retail sales were growing at 8% before COVID-19,” said Shaun Roache, Asia-Pacific chief economist at S&P Global Ratings. “If Singles’ Day is much better than expected, we should watch sales activity closely in December to see if this is a genuine pick-up or consumers are simply stocking up and staying cautious.”


Alibaba owns and operates Taobao and Tmall, which hold the No. 1 and No. 2 spots in the ranking for Digital Commerce 360 Online Marketplaces.