Furniture retailers grew 32.4% last year

The 31 leading ecommerce furniture retailers in the 2020 Digital Commerce 360 Top 1000 sold $11.81 billion online in 2019, up 32.4% from $8.92 billion in 2018. These 31 merchants include housewares retailers such as Wayfair Inc. (No. 6 in the Top 1000), Cymax Store Stores inc. (No. 188), La-Z-Boy Inc. (No. 447) and now bankrupt retailer Art Van Furniture (No. 480).

The top omnichannel feature offered by these retailers is having a store locator, with 87.5% of furniture retailers with a physical store offering this feature. This infographic includes data and figures on omnichannel features, the top five fastest-growing retailers in the category and benchmark statistics consisting of conversion rate, average order value and percentage of e-retailers with a smartphone app.

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