The just-released 2023 Ecommerce Platforms Report looks at what’s new in this fast-changing industry, examines the leading players and discusses the difficulties in switching platform providers. The report includes hundreds of metrics, scores of data points, profiles of the leading platform providers and shows which platforms the Top 500 Retailers use.

Some 27% of ecommerce companies are looking to switch ecommerce platforms, according to a Digital Commerce 360 survey conducted in September and October 2022. And most of those plan-to-switch companies expect to spend between $25,001 and $500,000 to do so.

The reasoning behind a desired shift varies. Some survey respondents want to move to the cloud. Others want to leave the cloud and host the platform on their own servers. But the top response (35%) was a desire to find “commerce software adapted for us and hosted externally in a single-tenant environment.”



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Those survey results are just a small part of the 2023 Ecommerce Platforms Report, the most comprehensive guide to the state of the platform space available. In the report, you’ll read about the battle for tech talent. You’ll also encounter the emerging concept of composable platforms and the latest in platform functionality. You’ll also find stories of how some major players in both retail and B2B are choosing among platforms. And we offer some guidance on what you need to know before changing to a new platform vendor.

The report includes hundreds of metrics, scores of data points, profiles of the leading platform providers and shows which platforms the Top 500 Retailers use.

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Included in the 2023 Ecommerce Platforms Report: 

  • Detailed descriptions of the leading platform vendors, including pricing information on their products.
  • Surveys of retailers and B2B sellers. They ask about planned investment, interest in changing platforms, and what they want from a new provider.
  • A complete list of the platforms the Top 500 retailers use.
  • Tips on how to choose a new ecommerce platform.
  • An explanation of the technology involved in composable platform architecture.

View the table of contents

The 2023 Ecommerce Platforms Report is available as a downloadable PDF for $399. It is also included in our Gold and Platinum memberships, which provide full access to all of Digital Commerce 360’s published reports and certain online retailer databases.

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