PetSmart acquired Chewy in 2017 to add an online presence to their store base. Chewy reported $3.5 billion in sales for fiscal 2018, up from $2.1 billion in 2017. Chewy is the largest online pet retailer in the 2019 Internet Retailer Top 1000. Here is an overview of the ecommerce leaders in pet care.
There are ten pet care retailers tracked in the 2019 Top 1000. All ten of these online pet care providers has a median growth rate of 11.5%. PetSmart’s annual web sales exceeds the total of all other online pet care providers combined.
Chewy has distinguished itself from it’s competitors and has become the go-to website for pet care. While Chewy seemingly monopolizes this online market, competitors like BarkBox are showing rapid growth and stealing share. BarkBox has differentiated itself by offering a comprehensive subscription service. Although Chewy posted strong online sales growth, BarkBox is increasing sales at a similar rate.