2019 Click, Ship & Return Report
How are the top ecommerce retailers handling fulfillment?
The 2019 edition of our Click, Ship & Return report includes a deep look into the policies, costs and trends e-retailers are currently offering. Also included is an exclusive real-world test showcasing a critical analysis of 52 retailers and what it was like receiving—and returning—packages from them. This field test reveals everything from the amount of time it took to receive the package to communication sent regarding expected delivery time.
Gain valuable insight into how fulfillment centers—such as Amazon and eBay’s all new service—send packages, handle transactions and return unwanted or damaged items.
The 54-page 2019 Click, Ship & Return Report analyzes the Top 1000 online retailers in terms of how efficient their shipping practices were, the return process and more.
View the table of contents for full details on what’s included in the report.