Everyone knows that Amazon Business is already a major player in B2B e-commerce, and that W.W. Grainger Inc. is a pioneer that for years has set a standard in the business of selling business and industrial products online.
Here’s a look at how Grainger, Amazon and several other businesses—including brand manufacturer Nike, office supplies behemoth Staples, industrial distributors Watsco and MSC Industrial Supply, pharmaceuticals supplier MilliporeSigma and healthcare distributor Henry Schein—are moving ahead in the rapidly changing world of B2B e-commerce. These and other topics are covered here in a review of the top 25 stories, ranked by readership, plus three top blogs from industry experts, that appeared in B2BecNews last year,
Among the news items that may have surprised readers is a report that manufacturers are among the biggest investors in online analytics software that derives value from enormous volumes of business data; and that Amazon spends billions on R&D but still faces challenges that leave doors open for competitors.
These stories also share practical insights on how B2B companies are learning to better interact with online customers, such as through the personalization strategies of MSC and Zoro. And in a look ahead to the opportunities in 2018, they cover the projection of B2B e-commerce sales soon surpassing $1 trillion in the United States, and the coming launch of an annual B2B e-commerce conference and exhibition: B2B Next.
“Industry Voices” Blogs:
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