Costco.com at 99.83% posted the best high broadband rating among big web retailers in August, says Gomez Inc. Costco.com was followed by Newegg.com and CompUSA.com at 99.76% and 99.75%, respectively.
Web shoppers could access a top 50 retail site with a high broadband connection an average of 98.76% of the time in August. That availability compares with an average of 97.71% for a low broadband connection and 78.12% for dial-up, Gomez says.
The retailer with the best dial-up success rate in August was Newegg.com at 99.11% while QVC.com had the best low broadband availability in July at 97.72%.
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Top 50 Web Site Performance Index: Availability
August 01 , 2008 – August 31 , 2008
|
|
Rank |
Retailer |
Dial Up |
Low Broadband |
High Broadband |
1 |
Costco |
89.06 |
99.30 |
99.83 |
2 |
Newegg |
86.61 |
99.31 |
99.76 |
3 |
CompUSA |
78.05 |
99.07 |
99.75 |
4 |
Wal-Mart |
78.56 |
98.94 |
99.73 |
5 |
Buy.com |
83.42 |
99.07 |
99.72 |
6 |
Tiger Direct |
82.45 |
98.93 |
99.68 |
7 |
J. C. Penney |
91.58 |
99.16 |
99.65 |
|
Zappos |
97.09 |
99.39 |
99.65 |
9 |
QVC |
97.72 |
99.35 |
99.64 |
10 |
Chadwicks |
86.48 |
98.71 |
99.61 |
|
L. L. Bean |
70.11 |
99.04 |
99.61 |
12 |
1-800 Flowers |
65.62 |
97.73 |
99.60 |
13 |
Quixtar |
81.32 |
98.76 |
99.59 |
14 |
Staples |
85.67 |
99.13 |
99.57 |
15 |
Macys Store |
95.66 |
98.67 |
99.55 |
|
OfficeMax |
62.20 |
97.35 |
99.55 |
17 |
Saks Fifth Avenue |
72.73 |
98.69 |
99.53 |
18 |
Dell |
92.05 |
99.04 |
99.52 |
19 |
Nordstrom |
97.07 |
99.14 |
99.49 |
|
Toys R Us |
30.17 |
92.73 |
99.49 |
21 |
The Home Depot |
82.89 |
98.86 |
99.47 |
22 |
Coldwater Creek |
94.85 |
98.71 |
99.45 |
23 |
Victorias Secret |
80.09 |
98.94 |
99.43 |
24 |
Overstock |
90.61 |
98.94 |
99.42 |
|
Williams-Sonoma |
94.39 |
98.86 |
99.42 |
26 |
Barnes & Noble |
84.08 |
98.77 |
99.41 |
|
Netflix |
88.18 |
98.70 |
99.41 |
28 |
Drugstore |
86.78 |
99.07 |
99.40 |
29 |
Blue Nile |
88.62 |
99.09 |
99.34 |
30 |
Best Buy |
91.85 |
99.11 |
99.33 |
|
Target |
50.09 |
97.98 |
99.33 |
32 |
Office Depot |
93.04 |
98.62 |
99.31 |
33 |
Amazon |
76.46 |
98.93 |
99.29 |
34 |
Circuit City Home |
86.35 |
98.75 |
99.28 |
|
Peapod |
87.12 |
97.98 |
99.28 |
36 |
HP Shopping |
54.96 |
97.73 |
99.27 |
37 |
Gap |
34.00 |
96.41 |
99.26 |
38 |
Avon Shopping |
88.13 |
99.18 |
99.24 |
39 |
CDW |
96.07 |
98.49 |
99.14 |
40 |
Apple Store |
47.59 |
95.88 |
99.13 |
41 |
HSN |
87.01 |
98.76 |
99.11 |
42 |
Sears |
56.01 |
97.75 |
99.10 |
43 |
FTD |
64.16 |
98.28 |
99.06 |
44 |
Sony Style |
67.07 |
98.11 |
99.05 |
45 |
Musicians Friend |
56.62 |
98.08 |
98.97 |
46 |
Scholastic |
89.90 |
98.62 |
98.91 |
47 |
Footlocker |
74.93 |
97.60 |
98.88 |
48 |
Neiman Marcus |
88.60 |
98.53 |
98.84 |
49 |
PC Connection |
95.60 |
98.60 |
98.83 |
|
Benchmark Average |
78.12 |
97.71 |
98.76 |
50 |
Oriental Trading |
6.09 |
60.80 |
68.15 |
|
|
All data for this report is collected by the Gomez Last Mile network, |
30 times an hour from Dial Up, Low and High Broadband users across |
the United States, 24 hours a day except between 3AM to 6AM EDT. |
Availability is determined by the percentage of tests that fail to |
correctly load. |
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