A review of 50 medical distributors by Apruve Inc. finds that many fail to offer multiple digital ordering and payment options that buyers of medical products expect.

City dwellers are only slightly more likely than residents of suburbs or rural areas to have their online orders stolen off their doorsteps. While an online retailer is not liable for goods stolen from a consumer’s home, shoppers often will seek a refund from their card company, prompting a chargeback demand. Some merchants replace the product as an act of goodwill.

Companies like Henley Enterprises, a nationwide chain of Valvoline oil-change service centers catering to corporate fleets, are deploying digital invoices with embedded payment links.

Credit Key, a B2B online payments company, says it will use the funding to grow its market among small and midsized businesses.

Sometimes just a single point of friction causes shoppers to abandon their carts and never return. Integrated checkout is an often overlooked but essential ingredient to creating successful ecommerce experiences. 

Online retailers should review their monthly processing limit, average ticket size and high-ticket limit ahead of busy shopping holidays. Doing so could protect them from holds on their accounts.

Among the biggest challenges posed by the pandemic is maintaining cash flow during a disrupted market. But a move into digital payment systems can help businesses—including buyers and sellers—weather the storm and improve their operations, Justin Main of Billtrust writes.

Movado is moving its brands to the eShopWorld platform, which helps merchants more easily sell in more than 200 markets by providing local payment options and help with customs and duties.

To attract and maintain customers, retailers must revamp their payments strategies in ways that will outlast the coronavirus pandemic.

Moving away from cash seems like a safe, obvious thing to do to curb the spread of the coronavirus. But going completely cashless may lead to some unintended consequences.