Personalization is key to increasing revenue and improving customer experience. But many organizations need guidance on how to personalize effectively.
This report, published by Gartner and sponsored by Kibo Personalization Powered by Monetate & Certona, covers:
- How to execute one-to-one personalization
- What data sets and analytics are required
- How to use personalization to increase KPIs
Compliments of Kibo Personalization
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