Online merchants have a new option for managing shipping, including coast-to-coast deliveries within two days.

Delta Cargo, a unit of Delta Air Lines Inc., is offering a new shipping and delivery service through DeliverDirect, an online platform Delta developed with logistics technology firm SmartKargo.

Delta says DeliverDirect uses the Delta Air Lines domestic network of more than 2,500 daily flights to offer small-parcel 2-day door-to-door delivery “coast-to-coast.” It adds that DeliverDirect will “soon” launch next-day delivery service.


Alison Ricker, managing director, Delta Cargo Global Sales

“Through our strategic collaboration with SmartKargo, DeliverDirect gives e-retailers an alternative transportation solution that fits their customers’ requirements,” says Alison Ricker, managing director, Delta Cargo Global Sales.

DeliverDirect’s services include:

  • Customized pick-up times for shippers.
  • Simultaneous tracking of up to 10 deliveries.
  • Geofence notifications of approaching deliveries.
  • Dedicated cargo capacity.
  • Signature-required deliveries.
  • Photo-proof of delivery.
  • Flat and customizable rates.

Cambridge, Massachusetts-based SmartKargo provides software-as-a-service shipping management software running on Microsoft Azure cloud technology and developed in association with technology experts from the Massachusetts Institute of Technology and the airline and cargo industries, SmartKargo says.

SmartKargo’s cargo-shipping technology is also used by more than 10 other airlines, including Air Asia, Alaska Airlines, Cebu Pacific, Copa Airlines, Hawaiian Airlines and Norwegian.

SmartKargo is part of QuantumID Technologies Inc., a software and solutions company based in Cambridge.

Paul Demery is a Digital Commerce 360 contributing editor covering B2B digital commerce technology and strategy. [email protected].


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