Newegg Inc. more than just an electronics e-retailer these days. Lately, it has transformed into an ecommerce service provider, selling the expertise it’s gained from nearly 20 years as an online retailer to help merchants with fulfillment, customer service and staffing.
Newegg has learned quite a bit about ecommerce since its launch in 2001, says Jamie Spannos, global chief operating officer for Newegg. And so it made sense for the company to start monetizing its knowledge and infrastructure.
“There’s been a pivotal shift [at Newegg], and more and more we are focusing on the services we can offer,” Spannos says. Today, the number of employees working for Newegg’s services offerings…
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