Infographic: How website performance will affect online shoppers for the holidays

Huge spikes in website visits can cause service disruption and downtime, but consumers aren’t particularly forgiving of these issues and report that they will abandon their browsing session or checkout if they get frustrated. In an Internet Retailer and Bizrate Insights survey of 2,000 consumers in October 2017, here’s what consumers said about their shopping behavior when a retail site fails to load properly… or at all…

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