Consumer Survey Reveals Shoppers' Satisfaction with their Buy Online, Pick Up In‑Store Experience

A 2016 consumer survey of 200 respondents who have purchased a product online in the past year were asked to rate their satisfaction level with the buy online and pickup in-store experience.

The following chart shows the results of the consumer survey question. You have to be a Premium Member to see the full data. If you’re a member, sign in.

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