2020 Omnichannel Report
Consumers and retailers agree—omnichannel features are necessary in today’s retail landscape.
With non-essential retail chains closing their doors to help diminish the spread of coronavirus, retailers are relying on omnichannel services to keep their stores afloat.
Turn to our all-new 2020 Omnichannel Report to analyze the strategies employed by successful omnichannel retailers, like how Walmart and Target are already excelling at curbside delivery, and how to apply these tactics to your own business to increase sales during unprecedented store closings.
This report examines how retailers handle omnichannel in today’s rapidly evolving retail world, listing omnichannel services broken down and ranked by merchant type. This report seeks to answer the question, “What does a retailer need to offer for a superior omnichannel experience?”
View the table of contents for full details on what’s included in the report.