An omni-channel selling approach is no longer optional; it’s an imperative. Creating consumer-centric e-commerce experiences is a business requirement for retailers today.
But, as retailers enter more channels and explore new opportunities, they need to carefully balance customer satisfaction with profitability. They need to meet consumer needs for real time visibility, flexible fulfillment and personalized service — without sacrificing their own financial objectives.
Learn how Blue Yonder’s microservices give retailers the tools they need to not only deliver experiences consumers expect but also give them a competitive edge.
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