1-800 Contacts calls itself the world’s largest contact lens store with an inventory of more than 15 million contacts and says most prescriptions are in stock and can be delivered quickly. A complaint was filed by the American Optometric Association regarding a pre-checked box located at the bottom of the lens order form which gave the company authorization to act as the patent’s agent to obtain a complete copy of the patient’s prescription information. On September 22, 2015, the 1-800 Contacts website was updated to reflect the AOA’s concern and the pre-checked box was removed and replaced with an authorization box moved to a more prominent position that customers could easily find.
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