Daimler Truck has introduced a B2B digital marketplace to improve spare vehicle parts procurement across Europe and other regions.

The platform is designed to reduce vehicle downtime by offering fleet operators faster and more efficient access to essential parts. Daimler Truck is the world’s largest manufacturer of commercial vehicles.

Parts procurement in the commercial vehicle industry has traditionally been complex, often hindered by store hours, logistical delays, and reliance on offline transactions. Daimler’s move to an online marketplace aims to simplify the process, helping businesses avoid costly delays caused by parts shortages.

Developed in collaboration with Spryker, a composable commerce technology provider, and Valantic, an implementation partner, the platform leverages Spryker’s enterprise marketplace capabilities for flexibility and scalability. The system offers features such as real-time parts availability, customer-specific pricing, and VIN-based parts search to ensure compatibility with specific vehicles.

“Time on the road is money,” says Boris Lokschin, CEO and co-founder of Spryker. “A flexible commerce solution that can adapt to supply chain challenges is essential to ensure parts can be purchased quickly and reliably.”

Daimler Truck B2B marketplace

Key features of the new Daimler Truck B2B marketplace include:

• Geographic mapping integration to prioritize sourcing from preferred dealers.
• 24/7 ordering capability through the My PartsHub platform.
• Transparent product descriptions and order options.
• Integration with Daimler Truck’s existing systems.

The platform initially launched in the United Kingdom and has since expanded to regions including South Africa and Australia.

It’s unclear when the B2B marketplace will go live in the U.S., but the marketplace offers a wide inventory of approximately 100,000 parts, ranging from powertrains and chassis components to safety electronics and media systems. Dealers and distributors use the system on the sell side, while fleet managers, operators, and independent repair shops participate on the buy side.

Daimler’s investment in digital transformation reflects broader industry trends, as commercial vehicle manufacturers seek to address the complexity of B2B operations and specialized customer demands. It expects to reduce fleet downtime — a critical cost-saving measure for businesses — by moving parts transactions online.

In 2023, Daimler Truck reported $55.9 billion in revenue, a 9.7% increase from the previous year. With plans for further global expansion, the new marketplace signals a significant step in modernizing parts procurement for commercial vehicles, Daimler says.

Sign up

Sign up for a complimentary subscription to Digital Commerce 360 B2B News. It covers technology and business trends in the growing B2B ecommerce industry. Contact Mark Brohan, senior vice president of B2B and Market Research, at [email protected]. Follow him on Twitter @markbrohan. Follow us on LinkedIn, X (formerly Twitter), Facebook and YouTube.