Parts Town is on course to surpass $2 billion in sales this year, a growth track the company says it fosters through innovative services.
The latest example is expanding same-day delivery of online orders fulfilled from its Parts In Town network of affiliated service companies to over 125 locations across the United States.
“We are excited to bring same-day delivery to our customers nationwide,” says Emanuela Delgado, who as head of growth and innovation uses the title senior vice president of the revolution. “With Same Day Delivery, we’re not just providing parts; we’re delivering solutions for the most urgent needs.”
Customers on the company’s ecommerce site, PartsTown.com, can choose the Same Day Delivery option on the checkout page. That choice takes them to the online Parts In Town marketplace, where they can search for and select the service company stocking Parts Town inventory closest to their delivery destination. If a customer’s preferred service company offers same-day delivery, they can request delivery within two hours of placing their order. (Parts Town says it is rolling the same-day service out to more Parts In Town service companies.)
Parts Town introduced a same-day delivery pilot program in the summer of 2022, focusing on the Chicago metropolitan area. The company is headquartered in Addison, Illinois, a Chicago suburb.
Parts Town is a privately held company and does not regularly report revenue figures. But its parent company, Parts Town Unlimited, said in May that it expected to reach $2.4 billion this year, up from $1.8 billion in 2022.
Parts Town says also drives growth by expanding into new products categories, including heating, ventilation and air-conditioning parts. The company distributes parts from more than 1,100 original equipment manufacturers.
Paul Demery is a Digital Commerce 360 contributing editor covering B2B digital commerce technology and strategy. [email protected].
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