More than half of cosmetics retailers make consumers pay for return shipping or restocking fees

Only 21.8% of online cosmetics retailers offer free returns, according to Digital Commerce 360.

This article contains insights from the 2020 Cosmetics Report, including charts and graphs. To view this content, you must be a Digital Commerce 360 Premium Member. If you’re already a member, please sign in now. Or, learn more about our memberships here.

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