San Francisco, Calif. – September 14, 2017 – EvaBot, an intelligent virtual gifting assistant, today announced its official public launch. While just in time for the rush of the holiday gift-giving season, EvaBot provides the first artificial intelligence (AI) platform to surprise and delight recipients with gifts personally tailored to their interests and tastes. Starting today, EvaBot is widely available for US companies through a tiered subscription model.
Rabi Gupta, CEO of EvaBot, said: “Our beta period was highly successful – in just 12 months, we brought on more than 25 vendor partners and sent over tens of thousands of gifts on behalf of over 100 customers. We’re now offering our service nationwide with a growing variety of gifts and price points that enable businesses, professionals and real estate agents to tailor their gifts to increase customer retention and loyalty.”
Ajay Yadav, CEO of Roomi, said: “Eva has made it really easy for us to connect and engage with our customers. Our customers love the thoughtful gesture while our team loves how easy it is to send out gifts at scale. The best part is that Eva gifts have proven to be a lot more effective than Facebook or Google remarketing ads in generating referrals and brand recall for Roomi.”
AdaPia d’Errico, COO of AlphaFlow, said: “Evabot has been an easy, fun addition to our regular client services program. Our clients appreciate the thoughtfulness of the gesture, and also the quality of the gifts! Evabot is a great tool for achieving customer satisfaction and customer success.”
Gifting builds relationships and goodwill, and can increase lifetime value through retention, yet it’s challenging to manage, keep track of key people and dates, and tailor gifts to the unique tastes of each recipient. EvaBot is an essential tool for executives, real estate agents, event organizers, customer retention teams, recruiters, consultants and agencies to create a personal and memorable experience for customers seamlessly, while still maintaining the element of surprise.
To initiate the gifting experience, a client will simply include the EvaBot assistant in an email to the gift recipient. EvaBot chats with the recipient for under a minute to gather their interests and tastes, and the machine learning system then selects a gift within the client’s predetermined price point range. The recipient receives order tracking updates, as well as the opportunity to leave a thank you message, testimonial or respond to a survey. Clients can then collect the survey data and export directly into customer relationship management systems (CRM) like Salesforce.
EvaBot clients from Roomi, Climb Real Estate, AlphaFlow, Plug n Play, Escalon and executives at Oracle, AT&T, SAP, Microsoft, Silicon Valley Bank and more have already leveraged the platform during private beta to send gifts spanning a range of food, beverage and electronics, and premium brands like Ritual Coffee, Wine Globe, Tea People, NatureBox, CoBattery, Flic and more. Initial results showed a 90% and above gift acceptance rate, and 80% of recipients responded with feedback and testimonials.
Starting today, clients can select from a variety of subscription tiers starting with a free plan with up to 3 gifts per month, and paid plans with unlimited gifting and customization options ranging from $149 up to $999 per year.
About EvaBot
EvaBot is an intelligent virtual gifting assistant that enables companies and professionals to send personalized gifts that surprise and delight customers at scale. Using artificial intelligence and machine learning, EvaBot matches physical gifts with the unique interests and attributes of the gift recipient. The result is a perfectly automated and customized gift from a curated list of vendors that include premium brands such as Ritual Coffee, Tea People and Nature Box. Founded in late 2016, EvaBot is a bootstrapped and privately owned business, based in San Francisco. To learn more, visit www.evabot.ai.
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