Online shopping tools and features top online retailers offer for the online customer experience
When it comes to the online customer shopping experience, the Top 100 online retailers offer more customer service options and offer more overall customer-friendly perks than the overall Top 1000. While the Top 100 still leads in offering site feature tools and product detail page enhancements, the Top 1000 holds their own in offering these tools to shoppers.
This infographic provides a snapshot of online shopping tools and features, product detail page enhancements, customer service methods and overall retailer tools that Digital Commerce 360’s Top 1000 and Top 100 retailers offer to online shoppers for the best customer experience.
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