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GXO, a global contract logistics company that manages outsourced supply chains and warehousing, has acquired PFSweb.

A well-known logistics provider and a pioneer in ecommerce fulfillment has a new owner.

PFSweb Inc. has been acquired in a deal valued at $181 million by GXO Logistics Inc.

PFSweb provides business-to-business and direct-to-consumer order fulfillment and customer service for ecommerce. GXO is a global contract logistics company that manages outsourced supply chains and warehousing. The company generates about $13.3 billion in annual revenue. It’s acquiring PFSweb for its expertise and client base in ecommerce shipping and fulfillment.

GXO acquires PFSweb

“PFS is an ideal acquisition for GXO (because) it enhances our exposure to new high-growth verticals in North America and adds important capabilities to our offerings,” says GXO CEO Malcolm Wilson. “Over the past 25 years, the PFS team has established a successful track record in both direct to consumer and B2B channels, and they’ve built a rock-solid reputation with many of the world’s most iconic brands by deploying an order fulfillment platform that rivals the largest enterprise 3PL providers in the industry.”

Headquartered in Irving, TX, PFSweb offers diverse ecommerce services including, among others:

  • Order fulfillment
  • Order management
  • Customer service
  • Payment services
  • Fraud prevention

PFSweb provides services to about 100 retailers and manufacturers. Last year, it generated revenue of about $295 million.

Customers include:

  • L’Oréal USA
  • Champion
  • Pandora
  • Shiseido Americas
  • Kendra Scott
  • The United States Mint

“GXO’s industry leadership, global scale and significant capital resources make their platform a strong strategic partner for PFS,” says PFSweb CEO Mike Willoughby. “In joining GXO, we can deliver our proven, branded order fulfillment and support services to an expanded base of premier clients, as well as further enhance GXO’s global fulfillment network. The GXO team shares our commitment to top-quality client relationships and execution, and we look forward to our future together.”

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