Top 1000 retailers with mobile apps

Only 25.2% of Top 1000 retailers offered a mobile app in 2021, little changed from 2020 and up modestly from 2019. Top retailers with mobile apps are most likely to be retail chains. That no doubt reflects the convenience a smartphone app offers a shopper picking up an online order in a store or at curbside, as well as app features that guide shoppers to the products they want in massive big-box stores.

Top retailers with mobile apps are most likely to be in our mass merchant and food/beverage categories. These categories are dominated by store-based retailers and ecommerce giant Amazon. Apps offer convenience when picking up an online order in a store or at curbside and they can provide guidance when navigating cavernous big-box stores.

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