Record order volume has online sellers contending with big fulfillment headaches.

B2B and B2C ecommerce sellers are getting customers their online orders. But the process is not easy with all types and sizes of online sellers fighting a litany of challenges, not the least of which are rising costs and a labor shortage, according to a survey of 300 sellers by Saddle Creek Logistics Services.

“Record ecommerce order volume, combined with rising rates and capacity issues, made shipping particularly challenging this year,” the Saddle Creek survey report says. “Not surprisingly, delivery expectations (45%) and transportation capacity (36%) were the most common fulfillment challenges.”

Sign up

Sign up for a complimentary subscription to Digital Commerce 360 B2B News, published 4x/week. It covers technology and business trends in the growing B2B ecommerce industry. Contact Mark Brohan, vice president of B2B and Market Research Development, at [email protected]. Follow him on Twitter @markbrohan.


Follow us on LinkedIn and be the first to know when new Digital Commerce 360 B2B News content is published.