When the coronavirus pandemic hit, suppliers and merchants alike scrambled to establish or beef up their ecommerce channels.

At PPG Industries Inc., a manufacturer of paints, coatings, and specialty materials, the company realized it needed more than an upgraded ecommerce site. It needed to change its fulfillment model to better service online buyers.

To get immediate access to the rest of this article, sign up for a free Strategy Membership using the Join for Free button below. If you’re already a member, please click the Sign-in button below.

Want to read more? Unlock Free Strategy Membership