Conversion rate and average order value decrease year over year across most devices and by traffic source such as email, search inquiries and social media, according to Kibo's Q2 2020 Ecommerce Quarterly Benchmarks. Meanwhile, website visits via desktops are up year over year and down for mobile phones.

Insights in this infographic are pulled from Kibo’s Q2 2020 Ecommerce Quarterly Benchmarks report.

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