Three fulfillment surveys show that consumers still expect fast and free delivery, no-fee returns and aren’t comfortable with self-driving vehicle delivery. This infographic reveals consumer insights all surrounding fulfillment.

The topics covered in this infographic consist of:

  • Shipping & delivery
  • Returns
  • Free shipping

Data was collected from 590 to 1,000 online shoppers in March 2020 and includes 15+ charts and graphs.

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