What does it take for merchants to optimize their e-commerce checkout solution and deliver a great customer experience? Between when a customer enters their payment information and completes an order, a whole community of partners must come together to ensure a smooth transaction. Digital Commerce 360, together with Early Warning Services, LLC, the operator of PazeSM, surveyed 100 online merchants about their game plans for e-commerce checkout success. Their answers showed not only what they value, but what they want from the parties they work with to implement online checkout solutions.
Firsthand insights from the report and survey include:
- What makes collaborations successful
- Outcomes that merchants value most
- Problems to avoid
- Which digital wallet features make a difference
- Perspective on fraud reduction
- How vendors provide the most value
- The importance of successful onboarding
How do merchants view the payment gateways, acquirers and financial institutions who bring checkout experience to life? This report gets inside the thinking and experiences of online retailers who have been through the journey.
Compliments of Early Warning Services, LLC, the operator of PazeSM
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