Online sales increased dramatically throughout North America during the pandemic. In fact, the ecommerce share of total retail sales increased even more dramatically in Mexico and Canada from 2019 to 2021 than it did in the U.S.
But the U.S. remains by far the leader in North American ecommerce, with 93.9% of online retail sales in 2021.
This report gives you a detailed overview of how the Top 1000 reached their highest web sales yet and includes benchmarking data on free shipping and omnichannel services, Top 10 need-to-know facts about the Top 1000, a review of supply chain challenges and critical shopper insights.
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