The 2025 Latest Ecommerce Fulfillment & Delivery Trends Report analyzes the latest trends in ecommerce fulfillment and delivery, focusing on customer satisfaction, shipping options, and the impact of technology on logistics. With rising competition and evolving customer expectations, AI is revolutionizing fulfillment—from managing inventory to streamlining warehousing operations. Our editors provide insights into retailers’ delivery choices, returns, and omnichannel offerings among the Top 1000 retailers.
Explore the latest consumer survey results and new data on shipping, fulfillment, and delivery trends from our exclusive shopper survey conducted by Digital Commerce 360 and Bizrate Insights.
This Report also includes over 20 data-packed charts and graphs, illustrating market trends that help retailers and fulfillment operators understand the state of fulfillment today.
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