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A Peek into the Mind of the Online Shopper

With uncertainty still at play for ecommerce sales, knowing consumer sentiment is even more vital now than it was in the tumultuous year of 2020. Online shoppers purchased more health and beauty products at the height of the COVID-19 pandemic, shoppers plan to increase their omnichannel behavior, and marketplaces are an area of exploration for those shoppers wanting to try unknown products or brands.

The data-packed 2021 Online Consumer Insights Report includes:

  • Survey results from tens of thousands of online consumers
  • 11 sections filled with data on consumer sentiment for ecommerce trends in fulfillment, omnichannel behavior, Amazon and more
  • Expert quotes on ecommerce trends
  • More than 95 charts and graphs

Compliments of Radial

 

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