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The positive impact of remote work on employee satisfaction and productivity is undeniable. But for customer service teams, there are a few special considerations you need to address before making the move. So where should you start?

Get clear and actionable guidelines in this checklist. Featuring 12 must-haves for building an efficient remote customer team, you’ll learn how to transition your agents to working fully remote with minimal impact to your operations and customers.

Compliments of Gladly

 

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