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The web was a bright spot in a tough 2016 for Grainger. E-commerce sales increased 16.4% to $4.76 billion from $4.09 billion in 2015, and e-commerce accounted for 47% of total sales, up from 41%, a spokesman said. Grainger doesn’t break out e-commerce sales by its e-commerce sites, which include its flagship site Grainger.com, Canada-based AcklandsGrainger.com, MonotaRO.com in Japan, and Zoro.com, Grainger’s off-price site for the U.S. market. But it noted that sales in the fourth quarter ended Dec. 31, 2016, were strong at Zoro and MonotaRO, which were the primary contributors to an 11% sales increase in Grainger’s other business unit. Zoro also operates a Canadian site at ZoroCanada.com.
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Merchant Type
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Our W.W. Grainger Coverage
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