Companies / Pier 1’s interim CEO has a turnaround plan

Rank in U.S.
Performance Score:
70 out of 100

Key to Pier 1 Imports’ e-commerce revival is that personnel in its 1,000 retail locations are equipped to order any merchandise from that a particular store doesn’t have in stock with web-enabled tablets. In September 2016, CEO Alexander Smith told analysts on Pier 1’s earnings call that the company will increase the number of products it offers online only as well as add product categories. The retailer also planned to increase sales by moving to a drop shipping model, wherein product manufacturers ship online orders directly to shoppers, Smith said. The company was also experimenting by lowering its free shipping threshold in an effort to drive online sales.


100 Pier 1 Place, Fort Worth TX 76161

Parent Company

Pier 1 Imports Inc.

Merchant Type

Retail Chain

Merchandise Category

Housewares/Home Furnishings

Year Launched: 2012

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Our Pier 1 Imports Coverage

  • February 2019
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  • 2016
  • November 2016
  • September 2016