Companies / How retailers can use entertainment to drive engagement and sales

Rank in U.S.
Performance Score:
66 out of 100

L’Occitane International, a retailer of natural and organic ingredient-based cosmetics and fragrances, has four brands: L’Occitane en Provence, Melvita, Erborian and L’Occitane au Brésil. Online customers who opt in to the retailer’s auto-replenishment concierge service can select the products they want to be automatically delivered and the frequency of delivery. All subscription orders ship for free and include free samples of new products. Free shipping is also available on orders of more than $49. Shoppers setting up an account can review their order history and create a wish list. L’Occitane will work with companies to design client and employee gift baskets and holiday gifts.


108 Rue Richelieu, Paris 75002

Parent Company

L'Occitane International SA

Merchant Type

Consumer Brand Manufacturer

Merchandise Category


Year Launched: 2011

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