When COVID-19 disrupted its supply chain, home furnishings retailer RC Willey finally realized the true value of the cloud-based supply chain management platform it had deployed several years earlier.
Suddenly, placing orders with manufacturers became a race to see which merchant could get to the front of the line first.
RC Willey, which works with 100 suppliers and generates between $3 million and $10 million in customer orders per week, realized its cloud-based supply chain management platform gave it an edge in the market when ordering from suppliers the products its customers wanted. The new competitive edge especially helped serve a nascent RC Willey ecommerce channel that took off during the pandemic.
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