Consumers’ expectations for how and when their online orders are delivered have changed. Most online shoppers aren’t willing to wait a week or more for their packages to be delivered. They expect faster delivery. Many also want to choose how they receive these purchases, including a growing segment of consumers who do not want online purchases shipped to their homes.
Kent Savage, CEO of Apex Supply Chain Technologies, an internet of things-based automation provider, discusses how e-retailers can compete more effectively in this new age of shipping and delivery by offering shoppers a diverse a range of fulfillment options.
To get immediate access to the rest of this article and thousands more, sign up for a free Strategy Membership using the Join for Free button below. If you’re already a member, please sign in.
Want to read more? Unlock Free Strategy Membership