Apple earbuds aren’t cheap. At Target, they can cost up to $17. But on Amazon you can find a version that looks identical and pay under five bucks.

The cheaper earbuds may look the same, but consumers are usually aware a less-expensive knockoff is cheaper for a reason—in this case, the earbuds most likely don’t have the same sound quality or product lifespan. When you’re buying cheap, that’s generally what you want: fast and disposable.

But suppose you purchase the name brand Apple earbuds, more expensive and purportedly better quality, and then receive a pair that is clearly a knockoff? If you’re an Amazon shopper, returns are easy, especially with Amazon’s A-Z guarantee. And if you’re really annoyed, you can vent your frustration about the Amazon seller via Customer Reviews.

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