The 2025 Ecommerce Fulfillment Report analyzes how retailers navigate numerous fulfillment vendors and adapt to evolving customer expectations. It offers critical insights into delivery choices by retailers and provides an analysis of what the major forces are that are driving ecommerce fulfillment in 2025. As competition heats up and customer expectations evolve, AI is being used for inventory management, warehousing and more—reshaping fulfillment from the inside out. This Report dives deep into these trends, offering fresh data and retailer insights to help you stay ahead. 

This Report also includes a 2025 Survey of online shoppers that reveals what customers value most, including charts and graphs illustrating fulfillment, shipping, and consumer shopping behavior, and the key factors driving ecommerce fulfillment in 2025.

View the table of contents for full details on what’s included in the report.
Published October 2025

WHAT’S INCLUDED

25+ Data-Packed Charts
Start visualizing the power of strategies and trends in ecommerce fulfillment and share critical data with your colleagues and clients.

Here’s a sample from the Report: