2017 E‑Commerce Fulfillment Report

How cost, speed and choice drive delivery
  • 40-page PDF [Internet Retailer Report, published August 2017]
  • How online retailers keep up with Amazon, or at least try, on delivery
  • In-depth profiles of top 10 fulfillment companies
  • Charts on e-retailers’ shipping options and returns processing
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What you get

The E-Commerce Fulfillment Report

How cost, speed and choice drive delivery

  • No. of Reports

    1

  • Report Contents

    View Table of Contents

  • Summary – How cost, speed and choice drive delivery
  • Charts – Top 1000 shipping strategies
  • Survey – Consumer expectations on delivery
  • Map – Amazon’s U.S. fulfillment network
  • Report PDF $249

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  • No. of Reports

    20+ U.S. Based Reports Per Year

  • Summary – How cost, speed and choice drive delivery
  • Charts – Top 1000 shipping strategies
  • Survey – Consumer expectations on delivery
  • Map – Amazon’s U.S. fulfillment network
  • All Charts & Data
  • Membership Value/Savings

    Over $6,500

  • $2995/year

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Platinum Membership

Unlock the data. Get all reports, charts and Top 1000 U.S. company profiles published by DC 360 research team each year.

  • No. of Reports

    All Reports (30+ Per Year)

  • Summary – How cost, speed and choice drive delivery
  • Charts – Top 1000 shipping strategies
  • Survey – Consumer expectations on delivery
  • Map – Amazon’s U.S. fulfillment network
  • Top 1000 U.S. Company Profiles
  • All Charts & Data
  • Membership Value/Savings

    Over $9,000

  • $4995/year

    See Plan Details

Of merchants ranked in the Top 1000

76.5%

Offer free shipping

Of merchants ranked in the Top 1000

11.8%

Offer free return shipping

According to UPS and comScore

52%

Of consumers say they’re interested in alternate delivery locations

2017 E-Commerce Fulfillment Report

The E-Commerce Fulfillment Report: How cost, speed and choice drive delivery

Many systems have to come together to get a consumer’s online order delivered, and many forces are at play. In the Internet Retailer 2017 E-Commerce Fulfillment Report, learn how free shipping, speed and choice influence customers’ online shopping decisions, and how Amazon.com Inc. puts pressure on all those points to drive consumer expectations.

This report includes:

  • A breakdown of Amazon fulfillment center locations—where they are in the U.S.
  • Charts on Top 1000 retailers’ shipping strategies – who’s offering free shipping, free return shipping and what thresholds, if any, are the norm
  • Consumer survey on what they expect from retailers when it comes to delivery
  • A look at warehouse vacancy rates in the U.S.
  • In-depth analysis of what retailers are doing to ensure their products can reach customers in a fast, reliable manner
  • Highlights of what shipping carriers are doing to keep up with the surge in e-commerce parcel volume
  • Profiles of the top 10 fulfillment providers in the U.S.

As e-commerce continues to grow at double-digit rates, fulfillment and delivery processes must keep pace with what consumers want. The parcel that lands on a customer’s doorstep, in a mailbox, at the corner drugstore or in a “smart” locker leaves a lasting impression and can determine whether a retailer receives return business. The E-commerce Fulfillment Report tells readers what consumers want when it comes to delivery, and which strategies are working to meet that demand.

See the table of contents to get a better understanding of what is included in the report.

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What's Included

  • A breakdown of Amazon fulfillment center locations
  • Charts on Top 1000 retailers’ shipping strategies
  • Consumer survey on what they expect from retailers when it comes to delivery
  • A look at warehouse vacancy rates in the U.S.
  • In-depth analysis of what retailers are doing to ensure their products can reach customers in a fast, reliable manner
  • Highlights of what shipping carriers are doing to keep up with the surge in e-commerce parcel volume
  • Profiles of the top 10 fulfillment providers in the U.S.
Editions
Number of licenses:

Become a 360 Member and unlock the data behind these reports. Unlock all the U.S. based reports published by DC360 with the U.S. Pro Membership or unlock all domestic and international reports (30+ reports per year) and gain access to the Top 1000 U.S. company profiles, whenever you want, wherever you are. Learn more about our 360 Memberships.