As it reported record sales results for Q4 and 2025, Protolabs outlined a set of changes aimed at making it easier for engineers and buyers to order parts, collaborate and move from prototype work into production through a single digital experience.

“We are elevating the customer experience by removing friction,” CEO Suresh Krishna said on the company’s earnings call. “Today, multiple factory and network storefronts create unnecessary friction. A more unified experience will simplify the customer journey.”

The first step is the launch of ProDesk in the first quarter. ProDesk is a new customer interface that Protolabs designed to bring ordering, collaboration and service access into one place while the company works toward a more unified ecommerce platform.

“ProDesk is an important first step in improving the ecommerce experience through better user experience and functionality while we continue to work toward a more fully unified platform over time,” Krishna said.

Protolabs executives describe shift

Executives described the effort as a shift from simply having digital manufacturing tools to organizing the company more deliberately around them. Krishna pointed to the company’s large store of design data, patents and automation experience as assets the company is now using to speed up how new digital tools reach customers.

“Innovation for us means expanding manufacturing capabilities, improving speed and precision, enhancing coating and manufacturability feedback and deploying smarter pricing and sourcing algorithms,” he said.

To support that, Protolabs has moved product management teams into the technology organization that chief technology and AI officer Marc Kermisch leads. Krishna said Protolabs intends for that change to remove internal silos and better align software development with how customers use the platform.

The company is also establishing Proto Labs India, a global capability center focused on expanding engineering, digital and AI capacity.

“We are looking to expand how we can leverage India’s technical talent to help us advance our innovation agenda, our AI agenda and accelerate that with speed,” Krishna said..

The digital changes are tied to a broader operational shift. Protolabs is working to expand from a prototype-focused model into higher-volume production, particularly in regulated industries. In January, the company’s U.S. injection molding operation achieved ISO 13485 certification for medical device production, enabling “traceability, process validation and automated inspection,” Krishna said.

“We are in pilot with two medical device manufacturers right now for high precision, higher-volume production parts for injection molding,” he said.

Demand from aerospace, defense, robotics and data center infrastructure customers is reinforcing the need to make it easier for those sectors to move from early design work into repeat production through the same digital workflow, executives said.

Protolabs sales in Q4 2025

For the fourth quarter of 2025, Protolabs reported revenue of $136.5 million. That’s 12.1% growth from a year earlier. CNC machining grew 25%, and the average amount each customer ordered increased 23.2%.

The company earned $6.0 million in the quarter. That compares with a small loss in the same period of 2024.

For the full year, revenue reached $533.1 million, up 6.4% from 2024. CNC machining grew 17.6% for the year, and the average amount each customer ordered increased 13.3%.

Work done in Protolabs’ own factories totaled $416.9 million. Meanwhile, work that it handled through its partner network reached $116.2 million.

Full-year profit was $21.2 million, up from $16.6 million in 2024. The company generated $74.5 million in cash from operations and ended the year with $142.4 million in cash and investments.

Krishna said the strategy does not change what Protolabs does, but how it executes.

“This strategic direction is not new,” he said. “What is new is the rigor, focus and execution plan behind it.”

Check back for more earnings reports. Here’s last quarter’s update on Protolabs sales and revenue.

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