Ecommerce accessibility lawsuits reached a new high in 2022. Here’s why retailers should worry.
Mary Meisenzahl
Ecommerce retailers remain vulnerable to lawsuits targeting accessibility requirements, according to new data from UsableNet, a digital accessibility research company. Unclear legal requirements also leave users with disabilities to fend for themselves, as the law is primarily enforced through lawsuits. Legal requirements vary The lawsuits UsableNet tracked involve the 1990 Americans With Disabilities Act (ADA). […]