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Amazon changes performance metric blamed for warehouse injuries

(Bloomberg)—Amazon.com Inc., No. 1 in the 2021 Digital Commerce 360 Top 1000, is overhauling a controversial worker-productivity yardstick that has drawn the ire of warehouse employees who say it imposes an unsafe burden on them. The world’s largest online retailer uses sophisticated algorithms to monitor productivity at its facilities, and employees must explain why they’ve […]

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