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A virtual connection: Retailers get personal with virtual appointments

The coronavirus upended consumer’s lives—and that included the way people shop. With the pandemic, even the staunchest store shoppers were forced to swap strolling aisles with scrolling ecommerce sites as stores across the globe closed. Indeed, it’s clear that shoppers shifted their spending to the web. Consumers spent $861.12 billion online with U.S. merchants in […]

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