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High-end menswear brand Harry Rosen gets personal with virtual and text message appointments

67-year-old luxury men’s apparel brand Harry Rosen prides itself on the relationships its store stylists build with shoppers. But with its 14 Canada-based stores shut for more than five months now, Harry Rosen needed to get creative to keep those relationships alive. It’s now relying on text messages, web technology and virtual appointments to connect […]

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